Due to the nature of STL Tones products being non-tangible digital goods, it is not possible to ‘return’ any of our products, therefore we do not offer any refunds or exchanges after purchase is completed. All sales are final, including non-digital items. Offers, Promotions, and Seasonal Sales are not retroactive and are applicable only to the stated products within the valid dates. If you are encountering any issues with our product(s), or have any questions, please contact us via the support button on the website.